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Course Catalog » z/OS Curriculum » z/OS 1.12 Series

Identifying z/OS System Problems 1.12

Duration
5 hours

Overview

Description

The Identifying z/OS System Problems course explores some of the processes, commands, and tools that are used in identifying system problems. It describes how common system problems are recognized, and the steps that can be taken to assist with problem resolution, including dumps and analyzing the catalog address space.

Audience

Senior operators and technical support personnel.

Prerequisites

Successful completion of Datatrain's Monitoring the z/OS System and z/OS Architecture courses.

Objectives

After completing this course the student should be able to:

  • Identify the nature of a system problem
  • Obtain storage dumps to aid in problem analysis

Course Content

Categorizing Problems

z/OS Recovery Facilities

Identifying Waits and Hangs

Identifying Loops

Using Runtime Diagnostics

Working With the Catalog Address Space

Diagnosing Catalog Contention

Issuing Catalog Commands

Preparing for Dumps

Dumping Facilities

Working with Dump Data Sets

Understanding Dump Options

Understanding Dump Parameters

Obtaining SVC Dumps for Problem Analysis

Invoking an SVC Dump

Handling Partial Dumps

Identifying z/OS System Problems Mastery Test

Course Catalog » z/OS Curriculum » z/OS 1.12 Series
 
 
 
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