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Course Catalog » z/OS Curriculum » z/OS 2.3 Series

z/OS - Identifying z/OS System Problems 2.3

5 hours



The Identifying z/OS System Problems course explores some of the processes, commands, and tools that are used in identifying system problems. It describes how common system problems are recognized, and the steps that can be taken to assist with problem resolution, including dumps and analyzing the catalog address space.


Senior operators and technical support personnel who require knowledge to identify z/OS system problems.


Successful completion of Interskill's z/OS - Monitoring the z/OS System 2.3 course.


After completing this course, the student will be able to:

  • Identify the nature of a system problem
  • Obtain storage dumps to aid in problem analysis
  • Analyze and resolve simple catalog related problems

Course Content

Categorizing Problems

z/OS Recovery Facilities

Identifying Waits and Hangs

Identifying Loops

Runtime Diagnostics

Working With the Catalog Address Space

Catalog Components

Identifying and Resolving Catalog Contention

Report Commands Used for Analyzing Catalog Performance

Preparing for Dumps

Dumping Facilities

Working with Dump Data Sets

Understanding Dump Options

Understanding Dump Parameters

Obtaining SVC Dumps for Problem Analysis

Invoking an SVC Dump

Handling Partial Dumps

z/OS - Identifying z/OS System Problems 2.3 Mastery Test

Course Catalog » z/OS Curriculum » z/OS 2.3 Series
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